Legal & policies

These Terms of Service ("Terms") are a legal agreement between you and the operator of FansBless described in section 16 ("FansBless", "we", "us", "our"). They govern your use of the FansBless website at fansbless.com, our web app and related services (the "Service").

By creating an account, making a payment or otherwise using the Service, you agree to these Terms, our Privacy Policy, Refund & Cancellation Policy and Community Guidelines. If you do not agree, do not use the Service.

1. Who can use FansBless

• FansBless is only for people aged 18 and above. By using the Service you confirm that you are at least 18 years old and legally able to enter into a binding contract under Indian law. There is no parental-permission option.
• If we learn or reasonably suspect that a user is under 18, we will suspend the account, stop further payments and, after verification, refund payments made by that person as described in the Refund Policy.
• You must not use the Service if you have previously been banned, or if using it would break any law that applies to you.

2. What FansBless is

FansBless is a digital promotion service. It runs a public leaderboard of social media creators who have signed up and been verified. Fans can make a payment ("Support") to boost a creator's position on the leaderboard.

• A Support buys FansBless's leaderboard promotion service for a creator. It is delivered instantly when your payment is confirmed: the creator's total and position on the leaderboard are updated.
• A Support is not a donation, gift, investment, bet, wager or entry into any game, contest or lottery. You do not win or receive any money, prize, reward, cashback, gift card, coupon, cryptocurrency or anything else of monetary value in return.
• Badges, ranks, titles and other features shown on your profile are purely cosmetic. They have no monetary value and cannot be sold, traded, transferred or redeemed.
• The money you pay is FansBless's revenue. You are not paying money to, or holding money for, the creator.
• Rankings are based only on the amount fans have paid to support each creator. They are not a measure of popularity, talent or quality, and are not an endorsement by us.

3. Your account

• You must give accurate information when you sign up and keep it up to date. You must verify your email address before you can log in.
• You are responsible for keeping your password safe and for everything done through your account. Tell us immediately at [email protected] if you think your account has been misused.
• You may have only one fan account. Creators must follow the additional rules in the Creator Agreement.
• You can delete your account at any time from Settings → Delete account. See the Privacy Policy for what we keep after deletion.

4. Payments

• Payments are processed by our payment partner, Razorpay. We do not store your card, UPI PIN or bank login details.
• Each payment is the support amount you choose plus a payment fee as charged by our payment partner Razorpay (Razorpay's processing fee and the GST on it). The fee is shown separately before you pay. Only the support amount counts towards the creator's total and rank.
• The amount shown on the Pay button is the final amount, including the payment fee and all applicable taxes. There are no other fees.
• Current limits: minimum ₹10 and maximum ₹20,000 per payment, and a daily limit of ₹20,000 per person across all your payment methods and devices. We may change these limits at any time and show the current limits before you pay.
• A Support counts only after the payment is confirmed (captured) by Razorpay. Failed or pending payments are never counted.
• We may refuse, cancel or refund a payment that appears fraudulent, breaks these Terms or the law, exceeds the limits, or is a creator supporting themselves.
• Refunds are governed by the Refund & Cancellation Policy.
• We issue a receipt for every successful payment. Once FansBless is registered for GST, we will issue tax invoices.

5. Your conduct

You agree not to:

• break any law, or use the Service for money laundering, fraud, or to fund illegal activity;
• use stolen or unauthorised payment methods;
• impersonate anyone or misrepresent your connection with a creator;
• try to manipulate rankings using fake accounts, bots, automated payments, or payments funded by a creator for themselves;
• post display names or messages that break our Community Guidelines (for example hate speech, harassment, sexual content, or promotion of betting or gambling);
• interfere with, scrape, reverse-engineer or overload the Service, or bypass any security or rate limit;
• use the Service to organise or promote betting, wagering or predictions on rankings or seasons.

6. Content you post

Display names and short messages you add to a Support are public. You keep ownership of what you write, but you give us a non-exclusive, royalty-free licence to show it on the Service and in share images. We may hide or remove any content, and ban display names, at our discretion.

7. Creators and third-party platforms

Creators are independent. They are not our employees or agents, and we are not responsible for their content, conduct, or anything they post on other platforms. Follower counts and profile details are self-reported by creators.

FansBless is not affiliated with, endorsed by or sponsored by YouTube, Instagram, Facebook, Meta or Google. Links to creators' profiles on those platforms are provided for convenience only.

8. Suspension and termination

We may suspend or close your account, hide your content, or refuse service if you break these Terms, if required by law, or to protect users, creators or FansBless. Where reasonable, we will tell you why. You can contact the Grievance Officer if you disagree with a decision.

9. Intellectual property

The FansBless name, logo, design, software and content (excluding user and creator content) belong to us or our licensors. You may share links and the share images we generate, but you may not copy or reuse our branding or software otherwise.

10. Disclaimers

The Service is provided "as is" and "as available". We do our best to keep it running and accurate, but we do not promise it will always be available, error-free, or that live figures will update instantly everywhere. Rankings are not advice or endorsements.

11. Limitation of liability

To the fullest extent allowed by law:

• we are not liable for indirect, incidental, special or consequential losses, or for loss of profits, data or goodwill;
• our total liability to you for any claim relating to the Service is limited to the total amount you paid to FansBless in the 3 months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under Indian law, including under the Consumer Protection Act, 2019.

12. Indemnity

You agree to compensate us for losses, claims and reasonable legal costs arising from your breach of these Terms or your misuse of the Service.

13. Complaints and grievance officer

For complaints, contact our Grievance Officer: Adv. Uday Unbule, [email protected], Pune - 411033. You can also use the form on the Grievance page. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

14. Governing law and courts

These Terms are governed by the laws of India. Subject to your rights as a consumer, the courts at Pune have exclusive jurisdiction over any dispute arising from these Terms or the Service.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the version and date above and ask you to accept the new Terms the next time you log in. If you don't agree, you can delete your account.

16. Who we are and contact

FansBless is owned and operated by Aivirix Consulting LLP, a limited liability partnership registered in India (LLPIN ACZ-5339), with its registered office at Pune - 411033.

Email: [email protected] · Phone: +91 8793033569

This Privacy Policy explains how the company that operates FansBless, named in our Terms of Service ("FansBless", "we", "us") collects and uses your personal data when you use FansBless. Under India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and its Rules, we are the Data Fiduciary for this data.

FansBless is only for people aged 18 and above. We do not knowingly collect personal data of children. If you believe a child has used FansBless, contact the Grievance Officer and we will delete their data and refund their payments after verification.

1. Data we collect and why

We collect only what we need for these purposes, and show a short notice wherever we collect data.

2. Aadhaar and ID documents — special handling

• For Aadhaar we accept only a masked Aadhaar (only the last 4 digits visible) and we store only the last 4 digits of the number. We never ask for, accept or store your full 12-digit Aadhaar number.
• For PAN and driving licence we store the number encrypted (AES-256) and show it only masked (for example XXXXXX123F).
• Uploaded ID images are encrypted at rest, kept in private storage that is never publicly accessible, and can be viewed only by our authorised verification team. Every view is logged.
• We delete the uploaded ID images 30 days after you upload them, whether or not they have been reviewed by then. We keep only the document type, the last 4 characters, the review result and the review record.
• Images are processed to remove location and other hidden metadata when uploaded.

3. Who we share data with (processors)

We share data only as needed to run FansBless, with service providers who process it on our instructions under contracts:

• Razorpay Software Pvt. Ltd. — payment processing, refunds.
• Email provider (Resend, or our SMTP provider) — sending verification codes, receipts and notices.
• SMS provider (for example MSG91 or Twilio) — sending one-time verification codes to your mobile number.
• Hosting and database provider — servers in India where possible (for example, AWS Mumbai region).
• File storage provider — S3-compatible storage in India where possible, for photos and encrypted ID documents.
• Cloudflare — security, bot protection (Turnstile) and content delivery.
• Error monitoring (Sentry, if enabled) — technical error reports with personal data removed.
• Privacy-friendly analytics (self-hosted, only if you accept cookies).

We may also disclose data when required by law, a court order, or a lawful request from government authorities, and to protect the rights and safety of users and FansBless. We never sell your personal data.

Public information: creators' public profiles, and fans' display names (unless set to Anonymous), badges, supports and messages are shown publicly. We never show payer email addresses or phone numbers publicly.

4. How long we keep data

• ID document images: deleted 30 days after upload.
• Payment and invoice records: kept for 8 years, as required by tax and accounting laws (anonymised where possible after account deletion).
• Accounts that never verify their email: deleted after 7 days.
• Server logs: rotated after 90 days.
• Everything else: kept while your account is active, and deleted or anonymised when you delete your account, except where the law requires us to keep it.

5. Security

We use encryption in transit (HTTPS) and at rest for sensitive data, hashed passwords (argon2id), hashed identifiers, access controls, two-factor authentication for our admins, rate limiting, and audit logs. No system is perfectly secure; if a personal data breach happens, we will inform affected users and the Data Protection Board of India as the law requires.

6. Your rights

Under the DPDP Act you can:

• access your data — download it any time from Settings → Download my data;
• correct and update your data — from Settings, or by contacting us;
• withdraw consent and erase your data — Settings → Delete account. Withdrawing consent doesn't affect processing done before. We keep payment and tax records the law requires, anonymised where possible;
• nominate another person to exercise your rights in case of death or incapacity — email the Grievance Officer;
• complain — to our Grievance Officer (below) and, if unresolved, to the Data Protection Board of India.

7. Cookies

We use only essential cookies (to keep you logged in, remember your theme/language, and keep the site secure). Analytics cookies are used only if you choose "Accept" in the cookie banner. See our Cookie Policy.

8. Marketing

We never subscribe you to marketing emails automatically. You can opt in separately, and every marketing email has a one-click unsubscribe link. Service emails (verification codes, receipts, security notices) are not marketing.

9. Grievance Officer (contact for privacy questions)

Adv. Uday Unbule · [email protected] · Pune - 411033. Use the Grievance page to file a complaint and get a ticket ID. We acknowledge within 24 hours and aim to resolve within 15 days.

10. Changes

When we change this policy materially, we update the version and date above and ask you to accept the new version at your next login.

This policy must be reviewed by an Indian lawyer for compliance with the DPDP Act, the DPDP Rules and Aadhaar-related rules before launch.

This policy explains when you can get a refund for a Support on FansBless.

1. The general rule

A Support buys FansBless's digital leaderboard promotion service for a creator. The service is delivered instantly: as soon as your payment is confirmed, the creator's total and ranking are updated on the public leaderboard. Because of this, supports generally cannot be cancelled or refunded once delivered just because you changed your mind.

This does not mean "no refunds under any circumstances". We will refund you in the cases below.

2. When we give refunds

We may also refund at our discretion in other genuine cases.

3. How to ask for a refund

• Email [email protected] or use the Grievance page within 7 days of the payment (for unauthorised payments and payments by minors, contact us as soon as you find out — we'll still look into it after 7 days).
• Include your receipt number or the Razorpay payment ID, the date and amount, and what went wrong.

4. Timelines

• We reply within 24 hours and decide within 7 working days.
• A full refund returns everything you paid, including the payment fee.
• Approved refunds are made to the original payment method and usually reach you within 5–7 working days after we process them (bank timelines may vary).
• When a support is refunded, it is removed from the creator's totals and the leaderboard updates.

5. Cancellation

You can close the payment window any time before paying. Once a payment is confirmed the service is delivered, so it can't be cancelled, except in the refund cases above.

6. Contact

FansBless · [email protected] · +91 8793033569

FansBless sells a digital service only. Nothing is shipped and there is no physical delivery.

What you buy

A Support buys FansBless's leaderboard promotion service for a creator you choose: a boost to that creator's total and position on the public FansBless leaderboard for the current season, and on their all-time total.

When it is delivered

• The service is delivered instantly and online, as soon as Razorpay confirms your payment (usually within a few seconds).
• You see a confirmation screen, the leaderboard updates live for everyone, and you receive a receipt by email (and in your account if you're logged in).
• If your payment is confirmed but you don't see the update within 10 minutes, contact [email protected] with your payment ID.

Where it is delivered

On fansbless.com, available anywhere with an internet connection. FansBless is intended for users in India aged 18 and above.

Cancellations and refunds

See our Refund & Cancellation Policy.

Contact

FansBless · [email protected] · +91 8793033569

This Creator Agreement is between you (the "Creator") and the company that operates FansBless, named in our Terms of Service ("FansBless", "we", "us"). It applies in addition to the Terms of Service and Privacy Policy.

1. Consent to be listed

• You are listed on FansBless only because you signed up yourself. Your signup and acceptance of this Agreement is your consent to appear on the public leaderboard.
• You must be at least 18 years old.
• You can stop being listed at any time by deleting your account from Settings.

2. Identity and account ownership

• You must verify your identity with a valid ID document (masked Aadhaar, PAN or driving licence) and prove that you own the social accounts you link, using your unique verification code.
• You confirm that you are the real person or channel owner behind every linked account. Impersonating someone, or linking an account you don't own, leads to immediate removal.
• The same social account can't be linked to two FansBless creators, and the same ID can't be used for two creator accounts.
• Newly added or changed social accounts appear publicly only after we verify them.
• Follower counts you enter are self-reported and must be honest.

3. Payments

• Fans pay FansBless for its leaderboard promotion service. That money is FansBless's revenue. It is not money held for you, a donation to you, or a payment from the fan to you.
• FansBless does not currently pay creators. There is no revenue share, commission, payout or other payment to creators, and nothing in this Agreement entitles you to one.
• If we ever offer paid arrangements to creators, they will be discussed and agreed with you separately, in writing, before they apply.

4. Payout details

We do not ask for your bank account, UPI ID or PAN for payouts, because no payouts are made.

5. Your taxes and disclosures

• You are responsible for your own income tax, GST (if applicable) and any other taxes on any income you make as a creator.
• You must follow the ASCI Guidelines for Influencer Advertising and any applicable law when you promote FansBless or your FansBless profile, including clearly disclosing any material connection with FansBless (for example, "#ad" or "#collab" if FansBless pays you to promote it).

6. Prohibited conduct

You must not:

• support yourself, or fund others (friends, family, agencies, bots) to support you, to manipulate your ranking;
• use fake accounts, automated or scripted payments, or any trick to inflate your total;
• offer fans money, prizes, giveaways, lucky draws, cashback or anything of monetary value in return for supporting you on FansBless;
• describe supports as betting, gambling, investment or a way to "win" or "earn" money;
• post content that breaks our Community Guidelines.

We automatically block creators' own payments and flag suspicious patterns for review.

7. Suspension, termination and forfeiture

• We may suspend or remove you from the leaderboard at any time if you break this Agreement, the Terms or the law, or if required by law.
• If we find fraud or ranking manipulation, we may remove you from the leaderboard and refund affected supports.
• You can terminate this Agreement at any time by deleting your account.

8. Licence to use your profile

You allow FansBless to show your display name, handle, photo, bio, linked profiles, rank and totals on the Service and in share images and promotional material about FansBless, while you are listed.

9. No employment

You are an independent creator. Nothing in this Agreement makes you an employee, partner or agent of FansBless.

10. Law and courts

This Agreement is governed by the laws of India. The courts at Pune have exclusive jurisdiction.

11. Contact

[email protected] · Grievance Officer: Adv. Uday Unbule, [email protected]

FansBless is a loud, joyful fan celebration. Keep it fun and respectful. These guidelines apply to creator profiles, display names, fan messages and anything else posted on FansBless.

Not allowed

• Impersonation — pretending to be a creator, brand or anyone else, or linking accounts you don't own.
• Hate speech — attacks on people based on religion, caste, race, ethnicity, gender, sexual orientation, disability, region or language.
• Harassment and bullying — threats, abuse, doxxing, targeting other fans or creators.
• Sexual content — nudity, sexual content, or sexualised messages.
• Content harmful to children — anything that exploits or endangers minors. FansBless is 18+ only.
• Betting and gambling promotion — promoting betting, gambling, lotteries, fantasy money games, or describing supports as a way to win money.
• Scams and fraud — fake giveaways, phishing, asking for money outside FansBless, fake payment screenshots.
• Illegal content — anything that breaks Indian law, including content prohibited under the IT Act and IT Rules, 2021.
• Misinformation — deliberately false or misleading information, including fake follower counts.
• Violating others' rights — copyright or trademark infringement, sharing someone's private information.
• Manipulation — fake accounts, bots, self-funding or coordinated fake supports.

What we do

• Anyone can report a creator profile or a fan message with the Report button. Complaints can also be filed on the Grievance page.
• We acknowledge reports within 24 hours and aim to resolve them within 15 days.
• Depending on the case we may hide a message, ban a display name, suspend or remove an account, and report illegal activity to the authorities.
• We remove clearly unlawful content quickly when notified by a court order or a government agency, as required by law.
• We keep records of removed content and actions taken.

If you disagree with a decision, contact our Grievance Officer: Adv. Uday Unbule, [email protected].

This policy explains how FansBless uses cookies and similar technologies.

Essential cookies (always on)

These are needed for the site to work and can't be turned off:

Analytics cookies (only if you accept)

If privacy-friendly analytics is enabled, we ask you first with Accept and Reject buttons of equal prominence. Analytics loads only after you choose Accept. It is used only to understand which pages are useful. We don't use advertising or cross-site tracking cookies.

You can change your choice any time by clearing cookies for this site in your browser.

Contact

[email protected]

• Not affiliated with any platform. FansBless is an independent product. It is not affiliated with, endorsed by, sponsored by or connected to YouTube, Instagram, Facebook, Meta or Google. All platform names and logos belong to their owners and are used only to link to creators' own profiles.
• Creator content is the creator's. Creators are independent. We don't control and aren't responsible for their content on FansBless or elsewhere.
• Self-reported information. Follower counts, bios and other profile details are provided by creators and are not verified by us, except that we verify identity and ownership of linked accounts.
• Rankings reflect paid support only. Rankings are based only on the amount fans have paid to support each creator. They are not a measure of popularity, talent or quality, and are not an endorsement or recommendation by FansBless.
• No money back as a reward. Supports buy a leaderboard promotion service. They are not donations, investments, bets or entries in any game, and nobody wins money or prizes.
• Live figures. We aim to update totals within seconds, but delays can happen. Final figures are those recorded in our systems.