These Terms of Service ("Terms") are a legal agreement between you and the operator of FansBless described in section 16 ("FansBless", "we", "us", "our"). They govern your use of the FansBless website at fansbless.com, our web app and related services (the "Service").
By creating an account, making a payment or otherwise using the Service, you agree to these Terms, our Privacy Policy, Refund & Cancellation Policy and Community Guidelines. If you do not agree, do not use the Service.
1. Who can use FansBless
- FansBless is only for people aged 18 and above. By using the Service you confirm that you are at least 18 years old and legally able to enter into a binding contract under Indian law. There is no parental-permission option.
- If we learn or reasonably suspect that a user is under 18, we will suspend the account, stop further payments and, after verification, refund payments made by that person as described in the Refund Policy.
- You must not use the Service if you have previously been banned, or if using it would break any law that applies to you.
2. What FansBless is
FansBless is a digital promotion service. It runs a public leaderboard of social media creators who have signed up and been verified. Fans can make a payment ("Support") to boost a creator's position on the leaderboard.
- A Support buys FansBless's leaderboard promotion service for a creator. It is delivered instantly when your payment is confirmed: the creator's total and position on the leaderboard are updated.
- A Support is not a donation, gift, investment, bet, wager or entry into any game, contest or lottery. You do not win or receive any money, prize, reward, cashback, gift card, coupon, cryptocurrency or anything else of monetary value in return.
- Badges, ranks, titles and other features shown on your profile are purely cosmetic. They have no monetary value and cannot be sold, traded, transferred or redeemed.
- The money you pay is FansBless's revenue. You are not paying money to, or holding money for, the creator.
- Rankings are based only on the amount fans have paid to support each creator. They are not a measure of popularity, talent or quality, and are not an endorsement by us.
3. Your account
- You must give accurate information when you sign up and keep it up to date. You must verify your email address before you can log in.
- You are responsible for keeping your password safe and for everything done through your account. Tell us immediately at [email protected] if you think your account has been misused.
- You may have only one fan account. Creators must follow the additional rules in the Creator Agreement.
- You can delete your account at any time from Settings → Delete account. See the Privacy Policy for what we keep after deletion.
4. Payments
- Payments are processed by our payment partner, Razorpay. We do not store your card, UPI PIN or bank login details.
- Each payment is the support amount you choose plus a payment fee as charged by our payment partner Razorpay (Razorpay's processing fee and the GST on it). The fee is shown separately before you pay. Only the support amount counts towards the creator's total and rank.
- The amount shown on the Pay button is the final amount, including the payment fee and all applicable taxes. There are no other fees.
- Current limits: minimum ₹10 and maximum ₹20,000 per payment, and a daily limit of ₹20,000 per person across all your payment methods and devices. We may change these limits at any time and show the current limits before you pay.
- A Support counts only after the payment is confirmed (captured) by Razorpay. Failed or pending payments are never counted.
- We may refuse, cancel or refund a payment that appears fraudulent, breaks these Terms or the law, exceeds the limits, or is a creator supporting themselves.
- Refunds are governed by the Refund & Cancellation Policy.
- We issue a receipt for every successful payment. Once FansBless is registered for GST, we will issue tax invoices.
5. Your conduct
You agree not to:
- break any law, or use the Service for money laundering, fraud, or to fund illegal activity;
- use stolen or unauthorised payment methods;
- impersonate anyone or misrepresent your connection with a creator;
- try to manipulate rankings using fake accounts, bots, automated payments, or payments funded by a creator for themselves;
- post display names or messages that break our Community Guidelines (for example hate speech, harassment, sexual content, or promotion of betting or gambling);
- interfere with, scrape, reverse-engineer or overload the Service, or bypass any security or rate limit;
- use the Service to organise or promote betting, wagering or predictions on rankings or seasons.
6. Content you post
Display names and short messages you add to a Support are public. You keep ownership of what you write, but you give us a non-exclusive, royalty-free licence to show it on the Service and in share images. We may hide or remove any content, and ban display names, at our discretion.
7. Creators and third-party platforms
Creators are independent. They are not our employees or agents, and we are not responsible for their content, conduct, or anything they post on other platforms. Follower counts and profile details are self-reported by creators.
FansBless is not affiliated with, endorsed by or sponsored by YouTube, Instagram, Facebook, Meta or Google. Links to creators' profiles on those platforms are provided for convenience only.
8. Suspension and termination
We may suspend or close your account, hide your content, or refuse service if you break these Terms, if required by law, or to protect users, creators or FansBless. Where reasonable, we will tell you why. You can contact the Grievance Officer if you disagree with a decision.
9. Intellectual property
The FansBless name, logo, design, software and content (excluding user and creator content) belong to us or our licensors. You may share links and the share images we generate, but you may not copy or reuse our branding or software otherwise.
10. Disclaimers
The Service is provided "as is" and "as available". We do our best to keep it running and accurate, but we do not promise it will always be available, error-free, or that live figures will update instantly everywhere. Rankings are not advice or endorsements.
11. Limitation of liability
To the fullest extent allowed by law:
- we are not liable for indirect, incidental, special or consequential losses, or for loss of profits, data or goodwill;
- our total liability to you for any claim relating to the Service is limited to the total amount you paid to FansBless in the 3 months before the event giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited under Indian law, including under the Consumer Protection Act, 2019.
12. Indemnity
You agree to compensate us for losses, claims and reasonable legal costs arising from your breach of these Terms or your misuse of the Service.
13. Complaints and grievance officer
For complaints, contact our Grievance Officer: Adv. Uday Unbule, [email protected], Pune - 411033. You can also use the form on the Grievance page. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
14. Governing law and courts
These Terms are governed by the laws of India. Subject to your rights as a consumer, the courts at Pune have exclusive jurisdiction over any dispute arising from these Terms or the Service.
15. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the version and date above and ask you to accept the new Terms the next time you log in. If you don't agree, you can delete your account.
16. Who we are and contact
FansBless is owned and operated by Aivirix Consulting LLP, a limited liability partnership registered in India (LLPIN ACZ-5339), with its registered office at Pune - 411033.
Email: [email protected] · Phone: +91 8793033569